Refund policy

Returns & Damage Policy – InBira Jewels

At InBira Jewels, every item is carefully inspected, quality-checked, and securely packaged before shipping. Due to hygiene considerations and the limited availability of many styles, we have a no returns, no exchanges policy except when an item arrives damaged, defective, or incorrect.

No Returns or Exchanges

We do not accept returns or exchanges for any reason other than receiving a damaged, defective, or incorrect item.

This policy applies to all orders.

The following are not valid reasons for a return or exchange:

  • Change of mind

  • Personal preference

  • Color variations due to screen or monitor settings

  • Customs delays

  • Delivery delays caused by the shipping carrier

  • Event cancellations or changes

All jewelry purchases are considered final sale unless they arrive damaged, defective, or incorrect.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Email: Inbirajewels@gmail.com

Please include:

  • Your order number

  • Clear photos of the item

  • Clear photos of the outer packaging

  • A brief description of the issue

Claims submitted more than 48 hours after delivery cannot be accepted.

Once your claim has been reviewed and approved, we may offer a replacement, store credit, or another suitable resolution at our discretion. Refunds are not guaranteed.

Non-Returnable & Non-Refundable Items

The following items cannot be returned, exchanged, or refunded:

  • Earrings

  • Nose rings

  • Custom-sized bangles

  • Personalized or made-to-order items

  • Sale, discounted, clearance, or promotional items

  • Gift cards

  • Items returned without prior authorization

Return Conditions (If Approved)

If a return is approved, the item must be:

  • Unworn and unused

  • In its original condition

  • In its original packaging

Unless otherwise agreed, return shipping costs are the responsibility of the customer.

We are not responsible for lost, stolen, or delayed return shipments. We recommend using a tracked shipping service.

Final Notice

By placing an order with InBira Jewels, you acknowledge and agree to this Returns & Damage Policy. All purchases are subject to the terms outlined above.